Kwanthai Restaurant

Reviews about Kwanthai Restaurant

• 1 / 5

  By Ilan Blum
  *when you order your check, please go over it carefully as you may find yourself paying double tip*
  
  We go to this restaurant at least once a month. the food is okay. The total price was usually on the more expensive side but I never bothered looking at the invoice's details. Today, after having lunch there, I asked for the check. the sub total was $56 + taxes. I then noticed that they added $10.50 as a gratitude fee. when I asked the waitresses why they added the gratitude fee (even thought we were only 3 people), she said "its only $10...).
  
  when they gave me the credit card slip to sign, I saw that in addition to the $71 total, there was a blank "tip" filed for me to fill out...... besides the fact that gratitude fees is usually taken when you are a party of more than 6 or 8 people, this restaurant took the freedom to charge everyone. and like myself, I presume, many people don't pay attention to the fact that they already paid the tip and add another tip on the CC slip - nice way for a restaurant to increase revenue........
  
  this restaurant just lost a loyal customer.
  July 08, 2016